FAQ

FAQ

Q. How many times can I enter the competition?
A. You can enter once daily for the competition period.

Q. How long is the prize voucher valid for?
A. Each prize voucher is valid for 3months from the day that it is emailed to the winner.

Q. How do I know that I have won?
A. An email will be sent to you with the prize voucher attached. This email will be sent to the email address you have provided when entering the competition.

Q. How do I redeem my prize?
A. You will receive a prize voucher via email which you should print off and show to the retailer when redeeming the prize.

Q. Can I spend the voucher at any retailer?
A. No, the prize voucher will need to be redeemed with the retailer listed on the prize voucher. The retailer will be the one you chose when entering the competition.

Q. If I don’t spend the full amount listed on the prize voucher at the retailer can I go back and redeem the remaining amount on the voucher at a later time?
A. Yes, you can redeem the remaining amount on the prize voucher at a later time. The retailer will note this on your voucher. The prize voucher will need to be redeemed within the three months listed on the voucher, as this time period will not be extended.

Q. Why are some Devonshire Street Precinct retailers not in the list?
A. Only retailers that wanted to be a part of this campaign are listed.

Q. Can anyone enter this competition?
A. Anyone that is 18 years old and over can enter this competition.

Q. If I have questions regarding my prize voucher who should I contact?
A. Please contact shoplocal@surryhills.org if you have any questions.